Frequently Asked Questions
When do these certificates expire?
Certificates expire 6 months from the date they go on sale. Please check the restaurant's page for expiration date. It is located in the Additional Information section beneath the "Buy Now" button.
How do I get my gift certificate?
Your certificate is mailed via US Postal Service. It normally takes 3-5 days to recieve your certificate.
Can I pick up my certificate at the radio station?
No, sorry. We are an independent fulfillment house and we are not located at the radio station.
What happens if a restaurant goes out of business and I still have my certificate?
You can take comfort in knowing that in the event that a restaurant goes out of business, we will gladly exchange your certificate for another establishment of your choice. No refunds. Please see Closed Restaurants Tab above for details.
I lost my certificate. The dog ate it. My certificate expired because I broke my leg, and I moved, and my daughter got married, and my purse was stolen and then I got it back, and I lost my job and my husband caught the flu, and I was on a diet.
Yep...we've heard 'em all. If you lose your certificate you're out of luck. If you let it expire, you're out of luck. As it says all over this website, ClearChannel, the ClearChannel Fulfillment center and the restaurant/business are NOT respsonsible for lost, stolen misplace or expired certificates. Please treat your certificates like cash and put them in a safe place. Also, expiration dates cannot be extended for any reason.
If you have further questions, please email inquiries to: RadioDining@aol.com